Sofitel Bali Nusa Dua Beach Resort

Everyone at the hotel was amazing!!! Really friendly and willing to help at everything!!! Smiley and really polite!!!! The amenities were great , I booked the room with the mini pool and didn’t disappoint!!! All the restaurants are great with options for everyone!! My issue was the smoking or vaping areas. For the capacity of the hotel and the size , unfortunately the smoking areas were really limited , only outside , but even outside the designated areas were only few sofas here and there!! That’s my only small issue in a stay 7 day stay - which is quite impressive!

We had a truly memorable stay! We were pleasantly surprised to be upgraded to the Prestige Suite and selected as "Guests of the Day" — such a thoughtful touch. Lisa was very helpful and informative at the front desk. Waiting for us in the room was a lovely surprise: cake, fresh coconut water, fruit, and personalized welcome messages. The suite was incredibly spacious, and the highlight for me was the extra king-size bed — unbelievably comfortable! The staff were exceptional — so attentive, warm, and welcoming throughout our stay. It’s those little gestures and genuine hospitality that made this experience stand out.

Pools and pool bar. Restaurants.

We stayed for one night for our anniversary and we received the best service ever. From the moment we entered the property we were treated with utmost care. We started our stay with the Sunday brunch and of all the high end 5 star hotel buffets I’ve had, the staff at Sofitel Nusa Dua were the most attentive and the restaurant really tried to make it more than just a dining experience. There was a magician, a lucky draw, welcome drinks, and the free mocktail package doesn’t end until 5pm! We also enjoyed the beach, the pools and the room. The location is a gated community of other nice resorts so it was very secure but that also means it’s not really within walking distance to local restaurants or massage parlors.

Had such a wonderful 10 days at the Sofitel. Such a beautiful and well kept resort. Our one bedroom Pool Villa was perfect. We enjoyed access to the Club lounge and restaurants. The staff were amazing- so kind, so thoughtful and very helpful, especially Yuli, who really looked after us. Buffet breakfast was great, Beach bar was lovely, day and night (just don't do the buffet night..we did, and it wasn't worth it) and had a delicious meal at Cucina. Go to Bumbu Bali if you can- the restaurant provides a shuttle service from the resort and back and the dinner was our best one. Good food at Bali Collection too, so access the shuttle which departs hourly. Bali impressed us first-timers, and we'll be back